Frequently Asked Questions
What are the terms of the sale?
Click here for Terms & Conditions
I cannot connect to the WebCast auction.
If you are accessing from a corporate network that may have an Internet proxy server or personal or corporate firewall, the following commonly used protocols and ports must be enabled for access:
Port 1935: RTM – for Flash Live
Port 80: HTTP
Port 8080: HTTP
Port 8000: HTTP
How do I pay for what I buy?
You must leave a deposit on the day of the auction equal to 25% of what you purchase. The balance is due before you pick up your purchases. We accept, cash, cashiers check, wire transfer & a business check (only of it is accompanied by a letter of guarantee from your bank.)
How do I reach someone at the auction site?
If you are having problems and cannot find your answer on the help pages, or if you need to reach someone at the auction, please call (818) 340-3134 or e-mail.
The WebCast auction is over, how do I view my purchase summary?
You will receive an e-mail with your purchase summary at the conclusion of the auction.
Who can attend our auctions?
When can I pickup what I buy?
Typically, purchases must be picked up during the two business days following the auction. There is no pickup allowed during the auction.
What is the buyers’ premium?
A buyers’ premium is a surcharge which allows us to conduct auctions on behalf of the manufacturers. Keep in mind that 10% to 15% will be added to your total purchase price before adding sales tax. The specific amount is in the terms and conditions for the auction, listed in the confirmation e-mail (if you are attending via WebCast) and announce by the auctioneer prior to the start of the auction.
Are there any reserves, or minimums?
CA Global Partners does NOT put reserves or minimums on any items in our auctions. Everything will be sold to the highest bidder.
I still cannot connect.
If you are having problems and cannot find your answer on the help pages, or if you need to reach someone at the auction please call (818) 340-3134 or e-mail.